AurionPro Solutions Leading Global IT Consulting Services.
We’ve Urgent requirement with one of our client for Messaging
Engineer Job opening Location Lexington, KY
Title: Messaging Engineer
Location :Lexington, KY
Duration: Permanent
Job Summary:
Messaging Engineer works within the NetOps group on the
operation of the Firm's messaging systems, responsible for the design,
installation, maintenance, monitoring and troubleshooting of such systems
ensuring operational high availability.
Essential Job Functions:
1. Demonstrates thorough
knowledge, experience and competencies as described below:
·
Administers all operational aspects of the Firm's enterprise email system on
Exchange, as well as the Active Directory.
· Oversees
continuous monitoring of these systems to ensure proactive and prompt issue
resolutions.
· Configures
and maintains message routing, send/receive connectors and public folder
replication schedules.
· Builds,
configures, and administers Windows servers with different Exchange
roles. Plans and executes Exchange code upgrades and maintains the health
and security of the entire messaging infrastructure.
· Supports
and administers email clients such as Outlook and mobile messaging solutions
such as BES, ActiveSync, OWA and instant messaging platforms such as Lync.
·
Administers third-party support systems such as email archiving, anti-spam,
anti-virus, SMTP gateways and high availability services as well as secure
email communications established via TLS, site-to-site VPN or other
technologies.
· Designs,
implements and manages High Availability and Disaster Recovery contingencies
and procedures.
· Works with
other teams in the development, implementation, testing, and rollout of new
hardware, software, and applications as they relate to messaging.
·
Coordinates and resolves email discovery, litigation hold and archive
management requirements.
· Researches
and evaluates relevant products and technologies, and makes purchase
recommendations.
· Acts as
the Firm's chief messaging resource to respond to any and all messaging issues
and requests.
2. Interacts with all levels
of personnel and outside vendors. Provides high-level technical expertise
to troubleshoot and resolve messaging problems. Responds to calls received from
the call tracking software, for ticket entry, tracking and follow up. Resolves
specialized and/or high impact messaging issues. Troubleshoots customer
problems that may require visiting the customer directly. Contributes to and
updates the solutions database and the projects management database.
3. Assists the Manager in the
development, interpretation, administration and communication of departmental
strategies, policies and procedures. Supports and takes all necessary and
approved actions to achieve departmental goals and objectives, recognizing and
identifying issues and problems and recommending solutions to the Manager.
Provides technical input to IT department in the design, enhancement and
documentation of in-house training programs. In conjunction with the
Technology Trainers, trains others in the use of messaging-related application
software.
4. Assumes responsibility for
maintaining the highest level of confidentiality of all firm records and files.
5. Leads/participates in
departmental project teams and task forces designed to streamline workflow
and/or resolve issues; assists with various firm and/or departmental projects
and initiatives as assigned.
6. Assumes additional
responsibilities as requested.
Minimum Job Qualifications:
1. Bachelor's Degree in
Computer Science or equivalent technical knowledge. Appropriate
certifications preferred.
2. 5+ years of related
experience in the electronic messaging field.
3. Must possess proficiencies
in core messaging systems as described above.
4. Thorough command of the
industry language and the ability to effectively communicate technical
information to a variety of technical and non-technical users.
5. Ability to organize and prioritize
multiple assignments, use initiative and judgment to accomplish results,
participate as a team leader or member of a team, work under pressure and
complete job assignments in an accurate, timely and professional manner.
6. Strong presentation,
communication, interpersonal and customer service skills required and ability
to interact effectively and professionally with all learning styles,
personality types and levels of management, staff and a variety of external
entities including clients and prospective clients of the Firm.
7. Ability to travel to the
Firm’s other offices.
Regards,
Vignesh - Sr. Talent Acquisition, Aurionpro
Phone: 408-754-6161 / e mail: vignesh.renikuntla@aurionpro.com
Linkedin: http://www.linkedin.com/in/viggy1